What was your first job ?My first job was a hearing aid audiologist.
What qualifications do you have ? My professional qualification is Hearing Aid Audiologist Registered with the Health Professionals Council.
What do you attribute your success to? I have good empathy with people and am always 100% honest in my dealings with both employees and customers. I believe consistency in approach is valuable and also I have a very strong work ethic.
How would you describe yourself to someone who had never met you? From a business perspective, I lead by example always giving 100%. I am goal-motivated and my current goal is to maintain Hidden Hearing as the best provider in Northern Ireland and to continue to expand that vision.
If you could change one thing about doing business in Northern Ireland, what would that be? More joined up thinking. For example the NHS in Northern Ireland could offer a voucher system to patients whereby if the patient wants the hospital to supply a hearing system it would be free but they could also use a voucher, set at a pre-determined value, to obtain a hearing system from the private sector. This would give the patient more choice and a reduced cost if they wished to purchase privately but also ensure that those who couldn’t afford it were still provided with a solution. A similar system works very well in other European countries.
What advice would you give to someone starting out in there career?Demonstrate a willingness to work hard, develop your skills and effective time planning and management is more important than you think.
Extracts from The Irish News Special Supplement May 24th 2011.
If you have any questions about hearing loss contact Hidden Hearing